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Facilities & Services


  • Room service
    Room service
    Room service

    Ordering food from the fine menu designed by our chef, or cocktails lovingly mixed by our barmen is a thing worth a try. Room service at the Best Western Plus Congress Hotel is available to our guests at any time of day and night. Imagine a breakfast brought to your room on a laid-back morning, and feel the smell of a freshly brewed coffee filling up every corner of your room, order your lunch or dinner, get some snacks, or something to drink. Choose a meal or a drink of your taste and let us serve you the best of it! To order, simply call us.

  • Pick-up / Transfer services
    Pick-up / Transfer services
    Pick-up / Transfer services

    Let us know if you need a car while booking a room, or before checking out, and we will do our best to provide you the comfortable transportation from / to the airport. We are ready to help you with car rental for a planned journey in Armenia, or finding private driver services. Simply write us at [email protected] e-mail address.

  • Personal Wi-Fi & laptop
    Personal Wi-Fi & laptop
    Personal Wi-Fi & laptop

    Staying in touch round-the-clock is vital for your business and everyday life when you travel. Order a Wi-Fi device and laptop to keep up with the latest emails, and news as you travel across Armenia. The devicec are available for rental upon request with an extra charge at the front desk.

  • Mini bar
    Mini bar
    Mini bar

    Every room at the Best Western Plus Congress hotel is designed to reflect how much we care about guests and, therefore, we’ve decided to include a selection of daily refreshed mini bar for your enjoyment. Snacks, soft drinks and alcoholic beverages are at your disposal in the mini bar offered at the Congress Hotel. Enjoy your favorite drink as you relax in the cozy setting of your room (extra charge is applied).

  • Housekeeping, laundry and dry cleaning services
    Housekeeping, laundry and dry cleaning services
    Housekeeping, laundry and dry cleaning services

    There is no compromising when it comes to hygiene and sanitary conditions at our hotel. Our house-keeping team is continuously trained in all areas of cleaning to guarantee highest quality results. Cleanliness and sanitation in the whole hotel area are in line with all applicable standards and are an absolute priority for us.

    Laundry and cleaning services
    Your things are handled with utmost care and attention with our professional laundry and cleaning services, which are available upon request with an extra charge.
    The laundry service is available from 08:00 till 22:00.
    The dry cleaning service is available from 08:00 till 18:00.

    Express services are rendered with an extra charge.

  • Test for COVID-19
    Test for COVID-19
    Test for COVID-19

    The health  and safety of our guests matter the most for us. Therefore our reception is always ready to organize the COVID-19 testing the soonest. 


Best Western Plus Congress Hotel provides a huge range of services which make people’s stay comfortable


  • From 10:00 AM
  • To 09:00 PM

Get the joys of country life right in the center of the capital! Fancy a dive into cool soothing water on a hot summer day.  That’s exactly what you will have when you take a dip in our swimming pool.  Try our cocktails to get an unrivalled experience of taste and scent at the open air bar by the pool! Order our hotel’s specialty pizza, baking in the open oven right in front of your eyes, or choose a meal from our healthy food menu made especially for you.

Our pool is open for hotel guests and everyone who loves spending a free day by the pool. Also reveal for yourself the massage treatment in the pool area. Combine the pleasure with health, and join in our water fitness classes with skilled trainers. You can get a membership card for the whole pool season now by registering online.

Online registration:

Telephone: 00 374 10 59 11 99

E-mail: [email protected][email protected]


Pool working hours: 10:00 – 21:00

We notify our guests and card holders whenever the pool is closed for a private event or technical reasons at least one day before.


      Gym & Sauna 24/7

Fitness club

Keep up to your regular work out regime, and enjoy winding down in the coolness of the seasonal swimming pool afterwards at Congress fitness club. The fully equipped fitness club provides an inspiration and dynamics to help guests to enjoy their hotel stay in the best possible way.  Our multifunctional gym will help you stay in the best shape allowing a range of exercising and physical activity.

The club is open 24/7, which means you are free to choose the work-out time that fits you best, and without a need to wait in a queue for equipment you prefer.

We also offer healthy fresh juices and shakes to your taste before and after your exercise.

Register for work-outs with our trainers to provide you guidance and motivation for your best results.

Membership cards are available for visitors. The Fitness club card includes 24/7 free access to the sauna.



Is there anything as relaxing as sweating out in a sauna room?! Sauna brings you an unforgettable experience to calm down your body and mind, and is perfect to let go and find some inner peace. 

The sauna is open 24/7.



Take a time for yourself. Quiet your thoughts. Relax your mind and live in the moment. Let our therapists take care of your skin and your body to restore at the end of a busy day.