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Housekeeping Manager

Job Description:

  • Inspect guest rooms and public places within the hotel to ensure cleanliness
  • Plan and facilitate team member meetings
  • Approve all supply requisitions such as linen and guest amenities and ensures proper par levels are intact for each item.
  • To be responsible for cleanliness, orderliness and appearance of the entire hotel including public areas we well as guest sleeping rooms.
  • Ensure that rooms are clean and maintained to standards.
  • Assist in the preparing of the annual housekeeping budget.
  • Organize inventories with Warehouse Manager and coordinate dates and times of counts.
  • Track the number of linen and terry that has been discarded
  • Develop and implement housekeeping systems and procedures with the Quality Manager
  • Prepare reports for management information such as number of rooms cleaned, staffing levels for the day and call outs.
  • Assist in the purchasing process and selecting the suppliers and vendors for items related to Housekeeping.
  • Resolve guest and associate concerns in a timely fashion.
  • Organize on-the job training and evaluate its effectiveness.
  • Approve and update the housekeeping department manuals with the Quality Manager.
  • Participate in recruiting and interviewing new associates. Train, retrain and cross train them.
  • Complete room updates in Fidelio system and communicate with the Front office department for early arrivals, departures and extended stays in a timely manner.
  • Coordinate and ensure VIP requests and VIP rooms are inspected thoroughly prior to guest arrival.
  • Ensure end of the day is closed properly and no VD rooms are left in the system.
  • Inspect rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by all housekeeping staff.
  • Report room discrepancies and resolve the issue.
  • Instill in staff the importance of cleanliness and organization processes.
  • Attend staff meetings, performing daily pre-shift meetings and other meetings as needed
  • Create weekly/monthly schedules for maids, housemen, cleaners and laundry staff.
  • Assist team where necessary to ensure optimum service to guests.
  • Perform other duties as requested by management.
  • Inspect guest rooms and public places within the hotel to ensure cleanliness
  • Plan and facilitate team member meetings
  • Approve all supply requisitions such as linen and guest amenities and ensures proper par levels are intact for each item.
  • To be responsible for cleanliness, orderliness and appearance of the entire hotel including public areas we well as guest sleeping rooms.
  • Ensure that rooms are clean and maintained to standards.
  • Assist in the preparing of the annual housekeeping budget.
  • Organize inventories with Warehouse Manager and coordinate dates and times of counts.
  • Track the number of linen and terry that has been discarded
  • Develop and implement housekeeping systems and procedures with the Quality Manager
  • Prepare reports for management information such as number of rooms cleaned, staffing levels for the day and call outs.
  • Assist in the purchasing process and selecting the suppliers and vendors for items related to Housekeeping.
  • Resolve guest and associate concerns in a timely fashion.
  • Organize on-the job training and evaluate its effectiveness.
  • Approve and update the housekeeping department manuals with the Quality Manager.
  • Participate in recruiting and interviewing new associates. Train, retrain and cross train them.
  • Complete room updates in Fidelio system and communicate with the Front office department for early arrivals, departures and extended stays in a timely manner.
  • Coordinate and ensure VIP requests and VIP rooms are inspected thoroughly prior to guest arrival.
  • Ensure end of the day is closed properly and no VD rooms are left in the system.
  • Inspect rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by all housekeeping staff.
  • Report room discrepancies and resolve the issue.
  • Instill in staff the importance of cleanliness and organization processes.
  • Attend staff meetings, performing daily pre-shift meetings and other meetings as needed
  • Create weekly/monthly schedules for maids, housemen, cleaners and laundry staff.
  • Assist team where necessary to ensure optimum service to guests.

Join our team! Apply now sending a CV to [email protected] mentioning in subject line the position you're applying for.

  • Languages
    Armenian, Russian
  • Professional experiences
    up to 1 year
  • Contract type
    Not fixed contract
  • Level of Education
    Bachelor

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Housekeeping Manager
Housekeeping Manager
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